Evelyn A.
Posted
I ordered a pair of glasses that…
I ordered a pair of glasses that arrived with a soft case only. the website needs to specifically state that you will not receive a hard case with all orders. the glasses are too fragile for a soft case. I asked to return/exchange the glasses and I have not heard back from the company.
Response from ThinOptics· Jul 4, 2025
I am sorry to hear about your experience. Let me look into it and will send you an email so that I can assist you properly.


