ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

1,558 approved reviews, newest moderated first

BARBRA
Posted Nov 15, 2024
Really excellent customer service and I…
Really excellent customer service and I have ordered for years from this company and given these gifts people love them. I especially like attaching them to the back of my phone and I can’t tell you how many times I’ve used them in restaurants stores. They’re just terrific.
Response from ThinOptics· Nov 18, 2024
Thank you so much for your kind words and continued support over the years! We’re thrilled to hear how much you love our products and that they’ve been so useful in your everyday life. It’s wonderful to know that they’ve also made great gifts for others! Your feedback truly means a lot to us, and we’re grateful to have you as such a loyal customer. If there’s ever anything we can do for you, don’t hesitate to reach out.
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Klaus K.
Posted Nov 14, 2024
Excellent customer experience
Excellent customer experience! I had ordered the wrong articles so when I received it I reached out to the ThinOptics customer support, who managed to solve the issue swiftly and smoothly.
Response from ThinOptics· Nov 15, 2024
Thank you so much for your kind words! We're thrilled to hear that our customer support team was able to assist you quickly and resolve the issue smoothly. Providing an excellent experience is our top priority, and we’re happy we could help. If you need anything else, don’t hesitate to reach out— we're always here to assist you!
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Patrick O.
Posted Nov 8, 2024
fast friendly timely support
fast friendly timely support
Response from ThinOptics· Nov 11, 2024
Thank you for highlighting our fast, friendly, and timely support! We're here to make every experience as smooth as possible, and it’s wonderful to know we could assist you quickly and effectively.
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Lilette Walker S.
Posted Nov 8, 2024
Soooo thin but still totally 100% work…
Soooo thin but still totally 100% work like other glasses. The customer service is amazing as well, I ordered a pair with too strong a magnification and they were so good about quickly sending me out a replacement pair. Will definitely be back for more glasses.
Response from ThinOptics· Nov 11, 2024
Thank you so much for sharing your experience! We're delighted to hear that you’re happy with the glasses and that they work perfectly for you. It’s great to know our team could quickly help with the magnification swap—your satisfaction is our priority! We look forward to helping you again whenever you're ready for another pair.
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Tony
Posted Nov 8, 2024
Great CS and also quick!
Great CS and also quick!
Response from ThinOptics· Nov 8, 2024
hank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service team and that we could assist you quickly. Providing prompt and helpful service is our priority, and it’s always rewarding to know we’ve met your expectations. Thanks again for your feedback, and please don’t hesitate to reach out if you ever need anything!
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Kevin P.
Posted Nov 8, 2024
It’s a great product
It’s a great product. So much better than carrying my prescription glasses around in a case I can’t fit into my pocket.
Response from ThinOptics· Nov 8, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying the convenience of ThinOptics glasses. We completely agree—it’s so much easier than carrying bulky prescription glasses in a case, and we’re glad our product is helping make your day-to-day routine more portable and hassle-free.
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Richard D.
Posted Nov 8, 2024
Great response and my issue was handled…
Great response and my issue was handled quickly and efficiently.
Response from ThinOptics· Nov 8, 2024
Thank you for your wonderful feedback! We’re so pleased to hear that your issue was handled quickly and efficiently. Providing timely and effective support is important to us, and we’re thrilled that we could meet your expectations. We truly appreciate your support and look forward to serving you again in the future.
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Barbara L.
Posted Nov 8, 2024
Love your product
Love your product. The company was responsive to my problem about ordering and stood behind their offer. It was nice to actually hear back from you after a phone call. Thanks!
Response from ThinOptics· Nov 8, 2024
Thank you so much for your kind words! We’re delighted to hear that you love our product and that our team was able to resolve the ordering issue to your satisfaction. It’s always a pleasure to provide helpful and responsive customer service, and we’re glad we could assist you after your call. Your feedback means a lot to us, and we truly appreciate your support. Thank you for choosing ThinOptics, and we look forward to serving you again in the future!
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