ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

1,558 approved reviews, newest moderated first

Douglas S.
Posted Dec 12, 2024
They make it easy to return their…
They make it easy to return their product if necessary...wonderful people. I have been using their products for four years and I would bet that 50 people have not only complimented me on the style, but have ordered their own!
Response from ThinOptics· Dec 12, 2024
Thank you so much for your kind words and for being a loyal ThinOptics customer for the past four years! We're thrilled to hear that you've had such positive experiences with both our products and our customer service. It's amazing to know that our readers have sparked so many compliments and inspired others to give them a try. Your support and word-of-mouth recommendations mean the world to us! If there's ever anything we can do for you, please don't hesitate to reach out. Here's to many more years of stylish convenience!
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Duncan M.
Posted Dec 9, 2024
Great glasses (obviously) but also very…
Great glasses (obviously) but also very proactive and helpful service.
Response from ThinOptics· Dec 9, 2024
Thank you for your kind words! We're thrilled you love the glasses and appreciate our proactive and helpful service. Your satisfaction is our top priority, and we’re always here if you need anything.
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RB
Posted Dec 7, 2024
I’m a big fan of the readers
I’m a big fan of the readers. I ordered in the buy one get one free campaign but by mistake the free one didn’t get added. Yohanna from Customer promptly fixed the issue and sent one free. Thank you.
Response from ThinOptics· Dec 9, 2024
Thank you for sharing your experience! We're thrilled to hear you're a big fan of our readers. It’s great to know that Yohana could quickly resolve the issue and ensure you received your free pair. Providing excellent service is always our priority. If you need any further assistance, feel free to reach out. Thank you for choosing ThinOPTICS!
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Michelle
Posted Dec 7, 2024
ThinOPTICS goes above and beyond
ThinOPTICS goes above and beyond, not only in the quality of their products but also in their customer service. I ordered three different types of reading glasses and one pair of sunglasses. The reading glasses are incredibly light and comfortable to wear. However, I encountered a couple of issues with the sunglasses. One of the legs is too loose, and the sunglasses do not fit properly in the case, preventing it from closing fully. Ian from customer service kindly sent me a replacement, which I haven't received yet. He was very polite in his email and addressed the issue right away. I highly recommend ThinOPTICS!
Response from ThinOptics· Dec 9, 2024
Thank you so much for sharing your thoughtful and detailed feedback! We're delighted to hear that you love the quality and comfort of our reading glasses. We appreciate your understanding regarding the issue with the sunglasses and are glad Ian could assist you promptly. Your replacement is on its way, and we’re confident it will meet your expectations. Your kind recommendation means a lot to us, and we’re always here to ensure you have the best experience with ThinOPTICS. If there's anything else we can assist with, don’t hesitate to reach out!
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Jacqueline P.
Posted Dec 4, 2024
Excellent product and great customer…
Excellent product and great customer service! Thank you!
Response from ThinOptics· Dec 5, 2024
Thank you so much for your kind words! We’re delighted to hear that you’re enjoying our product and that our customer service met your expectations. Your satisfaction is our top priority, and it’s always wonderful to know we’re delivering a great experience. Thank you for choosing ThinOptics—we truly appreciate your support!
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Robert K.
Posted Dec 1, 2024
Replaced a defective set of glasses wo…
Replaced a defective set of glasses wo hassle. Thanks.
Response from ThinOptics· Dec 2, 2024
Thank you for your feedback! We're glad we could quickly resolve the issue and provide a hassle-free replacement. Your satisfaction means a lot to us!
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Ivaylo K.
Posted Nov 22, 2024
they are so resposive and polite
they are so resposive and polite, and their services are perfect. the items are high quality.
Response from ThinOptics· Nov 25, 2024
Thank you for your wonderful feedback! We're delighted to hear that you’re happy with our service and the quality of our products. Providing responsive, polite support and high-quality items is our top priority, and your kind words mean the world to us. We’re here anytime you need us—thank you for choosing ThinOptics!
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Kimberly K.
Posted Nov 20, 2024
Thank you!
WE, my husband and I, love our readers on our phone. WE so love the convenience and use them all of the time. They have made our lives easier and you are so easy to work with. Thank you!
Response from ThinOptics· Nov 20, 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your husband are loving the convenience of our readers and that they’ve made your daily life easier. Knowing that our products have had such a positive impact truly means the world to us. We also appreciate your kind words about our service—it’s always our goal to make things as seamless and enjoyable as possible for our customers.
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