World's Only ADA-Accepted U-Shape Toothbrush. Get up to 5.1X better clean in 30 seconds— up to 82% more plaque removal, up to 45% less gingivitis. Trusted by families, backed by experts.
autobrush (tryautobrush.com) has 318 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Also known as
tryautobrush.com
Website
tryautobrush.com
Category
Dental Services
Location
Bethlehem, Pennsylvania
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
this is evil company who bulies small sellers with a abetter prices from the space make claims , dont answear emails after , do not support them , this is how out prices aare rising 300% because companys like this . just a bad bussiness , dont support them
GH
Gabi H.
Posted
Auto brush is a great product
Auto brush is a great product. I've been using it for about 3 to 4 days and already noticed a difference in the color of my teeth. I will say it can be a bit painful if you have early gum disease. It leaves like a slight pain and a little bit of bleeding behind but not a lot at all. Other than this I would say the product works great and I'm happy with the results and how easy it is to use.
Response from autobrush· Jun 23, 2026
Thanks so much for sharing your experience, we’re really glad to hear you’re already noticing a difference in your teeth and finding it easy to use. Mild sensitivity or light bleeding can sometimes happen in the beginning, especially if gums are already a bit sensitive, and it usually settles as you continue. We really appreciate you taking the time to leave your feedback and are happy to hear you’re enjoying the results 💙
MS
Melissa S.
Posted
Unfulfilled order and no live help…
Unfulfilled order and no live help after the fact. We ordered three autobrushes and 3 subscriptions 9 days ago and was charged in full for all of it. As of now, the order is unfulfilled with no communication from Autobrush regarding the order not shipping. Nothing was showing out of stock or unavailable at the time of ordering - in fact the opposite.
I am not able to reach them by phone - it's a generic voicemail. I am not able to get a live agent via chat or email either - just AI. Another bad purchase from an Instagram company where they charge you and then don't deliver the product as advertised.
RH
Richelle H.
Posted
Amazing
This company is amazing. The customer service is 1000%. The product is quality! If you are interested in this type of brush, order from autobrush.
KK
Kelly K.
Posted
⭐⭐⭐⭐⭐ Highly Recommend
⭐⭐⭐⭐⭐ Highly Recommend! Excellent Customer Service
I highly recommend AutoBrush! I have had nothing but an excellent experience with their customer service. Recently, an issue occurred with my son's brush, and I was so impressed by their quick response to my emails. The process to file for a replacement was incredibly easy and completely hassle-free. I had absolutely no problems whatsoever, and they sent us a brand-new replacement very quickly. It is so refreshing to deal with a company that stands by their warranty! Thank you!
RE
Reedy
Posted
Mixed Bag: Great Product, but Unsatisfactory Ordering and Shipping
It’s been a mixed bag with auto brush. I like the product, but i keep having issues with orders/shipping. My first order, they didn’t have the brush body i wanted in stock. So i had to change my order to get the body that was in stock. i could have waited for a restock if the one i wanted but i had no idea how long that would be. When i received my order, the charging cable was missing. They have a proprietary cable, so i could not charge it with any spare cables i have. They sent a replacement, but i felt like i had to prove i searched everywhere for the cable that was never originally there. My last order, i placed it and got no updates for a week. I reached out and it turned out some of what i ordered wasn’t in stock. I requested a split shipment, to receive the things that were in stock. It’s been nearly two weeks since then and the partial has yet to arrive, and the test still has not shipped (I was told it would be a week for the out-of-stock items).
Additionally, the website is not very user friendly. Items are defaulted to bulk orders with subscription shipments, which i never want to do. It’s not terribly clear how to confirm you’re just ordering one thing one time. With the foaming toothpaste especially, i usually want to buy one tube of a certain flavor, and it’s not easy to order just one tubs. I have to go back through old orders and try to reorder that way because the toothpaste item page seems to want to give me two or more every time. And were I to want multiple toothpastes, or a subscription for toothpaste, it doesn’t allow you to pick multiple flavors.
I do like the actual auto brush and toothpaste products, but ordering has been a frustrating experience. Suggestions include:
- if an item is out of stock, gray out the page and list “out of stock” on the item, so people aren’t ordering things they can’t get.
- have a toggle for whether split shipments are acceptable when ordering.
- use a universal charging cable (like USB-c) for the ease of the customer.
- default to single-item, one-time ordering on product pages. You can offer the subscription version as an option, but don’t default to that.
Response from autobrush· Jan 12, 2026
Thank you for taking the time to share such detailed feedback, we genuinely appreciate it. We’re really glad you like the Autobrush and toothpaste themselves, and we’re sorry that the ordering, stock visibility, and shipping experience has been frustrating. That’s not how it should feel. If you’re open to it, please reach out to our support team with your order details so we can look into this and help get things sorted for you as soon as possible.
JA
Johan A.
Posted
I had a very disappointing experience…
I had a very disappointing experience with this website. The marketing promises sound impressive, but the actual product and service did not live up to the hype at all. The website feels overly sales-driven, with exaggerated claims that don’t seem clearly supported once you dig deeper.
Ordering was easy, but customer support was slow and unhelpful when I had questions. It was difficult to get clear answers, and responses felt generic rather than genuinely helpful. The pricing also seems high for what you get, especially considering the quality and overall experience.
Overall, the site focuses more on aggressive marketing than transparency or customer satisfaction. I would not recommend this website and would suggest looking at more established and trustworthy alternatives instead.
Response from autobrush· Jan 5, 2026
We’re genuinely sorry to hear this was your experience, and we appreciate you taking the time to share it. We never want our messaging to feel misleading or our support to feel slow or generic, that’s not the standard we aim for. Your feedback around communication, value, and transparency is important, and we’ll be sharing it internally so we can do better. If you’re open to it, our support team would be happy to look into your concerns more closely and see if we can help address them.
UF
Umberto F.
Posted
scam site
scam site, i bought their toothbrush and i didnt recieve it
Response from autobrush· Jan 5, 2026
We’re really sorry this has been your experience, that’s not okay, and we understand how frustrating it is when an order doesn’t arrive. This definitely isn’t a scam, and we want to help make this right. Please reach out to our support team with your order details so we can look into this and resolve it for you as quickly as possible.