autobrushReviews of tryautobrush.com

Very good service reasonable ticket

They keep spamming me by text. I have tried to get them to stop by replying STOP to the texts and also via the website. Really annoying. Edit. I have seen the reply below. I did reply STOP initially and they seemed to use a different texting number to spam me again. They seem to have stopped now but why wasn't my number completely removed the first time? I have never even bought from this company, I added products to my basket then had second thoughts based on some of the product reviews I saw. Hopefully they will leave me in peace now.

I have a toddler and it was always a struggle when it came to brushing his teeth. We got an auto brush and now he LOVES to brush his teeth. When we first got it, the brush head was too big for his mouth so they sent us a smaller replacement and it’s perfect! Their customer service is super responsive and everything shipped quickly!! If I didn’t just get a new electric toothbrush for myself I would definitely get myself one of these.

They had an affiliate program on Goaffpro. Years ago I earned a commission for a sale but it has not been payed yet. This month I found out they had closed their affiliate program without sending any email. I asked about my commission on 1st December and yet 16 December not a solution to the case but repeating one answer or thing from a different person. They do not respect their affiliates obviously and obviously avoid to pay a simple commission of $16. New customer message on December 1, 2025 at 10:52 am Вх. поща autobrush пн, 1.12, 7:53 Hi Maria, I’m sorry for the confusion and understand how important this commission is to you. I don’t have the ability to process affiliate payouts directly, but I’m going to pass your request along to our team so they can look into your Goaffpro commission and get back to you as soon as possible. If you have any screenshots or details to share, please have them ready, and the team will reach out if they need anything else. 😊 Thanks for your patience and for supporting Autobrush! Alex autobrush чт, 4.12, 10:55 (преди 12 дни) Hey MimaVel! Just checking in about your recent chat with . We hope we brightened your day and helped solve your issue quickly and clearly—just like our brushes do! How'd we do? Let us know by tapping a star rating below: Click here to respond to the survey! Your feedback means the world to us—it helps us keep improving and ensures every interaction leaves you smiling. 😊 Cheers, The autobrush Team autobrush 5.12.2025 г., 12:54 (преди 11 дни) Hi MimaVel, Thanks so much for your response! We look forward to receiving the screenshots. Regarding the affiliate program question, could you please send us the details on what you're specifically looking for? This will help us provide you with the most accurate information on its availability and any potential plans for other platforms. Looking forward to your reply! Best regards, Gel C| Customer Experience Representative at autobrush Hi MimaVel, Thanks for getting back to us and sharing the screenshots—it really helps! To better understand the situation regarding your referral sale and affiliate history, could you let me know when you signed up? This information will help us look into your account details more accurately. Looking forward to hearing from you. Best regards, Gel C| Customer Experience Representative at autobrush autobrush 12.12.2025 г., 0:48 (преди 4 дни) Hi MimaVel, Thanks for reaching out. I've reviewed the details, and I'll make sure to pass everything over to our team so they can review your message thoroughly. I appreciate your patience during this process and will keep you updated. If there's anything else you'd like to add, please don't hesitate to let me know. Best, Gel C| Customer Experience Representative at autobrush MimaVel 12.12.2025 г., 1:22 (преди 4 дни) до autobrush When are you going to pass it? Regards Hi Mima, Thanks for reaching out! Our process typically takes 24-48 hours. I appreciate your patience and am here if you have any other questions. Best regards, Gel C| Customer Experience Representative at autobrush autobrush 7.12.2025 г., 13:36 (преди 9 дни) Hi MimaVel, My apologies if I missed your initial message. Please allow me to check your commission with our marketing team. I'll get back to you shortly once I have more details. Best, Grace | Customer Service Representative at Autobrush Grace | Customer Service Representative at autobrush autobrush 12.12.2025 г., 12:23 (преди 4 дни) Hi MimaVel, Thank you for your message, and I completely understand your frustration. I want to clarify that our marketing team is handling all affiliate commissions, and we’ve already followed up with them regarding your case. As soon as we receive an update from the team, we’ll let you know right away. We truly appreciate your patience while this is being resolved. Thank you again for bringing this to our attention. Jaypee | Customer Experience Representative at autobrush

Muy buen sistema

During the order process, I had mistakenly selected an adult Auto-Brush for my daughter below 10 I have some medical issues, and struggle to be timely, I believe they went out-side their window to accommodate an issue outside their window of responsibility. From the moment I made the request, the follow-up in record time, to making the very last day of the extending allotted period I was treated with dignity, kindness compassion and empathy. They tailored the exact return, and replacement. They were patient and took overwhelming care to see my daughter get the exact one I thought best. They were specific to the replacement toothpaste. I have no doubt they will treat all customers fairly. Grace, Alex, Gel C|, and Jaypee were the customer experience individuals that all had a hand in helping me. Thank you kindly.

So I haven’t used the product yet but when I placed my order I accidentally selected the wrong bundle. Once it arrived I reached out to see about being able to swap it with the correct package. I used their text line and I’m blown away with how fast they are about replying and getting things resolved! I got everything sent back and then got the notification about the reshipment of the new bundle but was only the brush. I reached out again and yet again they were super apologetic and immediately got it resolved and the correct items are in route. The customer service I received alone has been incredible. I think other companies need to take a note with how to get things resolved so quickly and friendly! Thank you Jaypee for your help and setting the bar really high in the customer service realm!

Not only was their communication top notch when we had problems with shipping, but the product itself turned out to be a game changer. We absolutely love these!