WellBeforeReviews of wellbefore.com

Response from WellBefore· Feb 15, 2024

Dear Anita, We are super happy to hear your experience with us has been a 5 star, and that the product was great! Best Regards,

Response from WellBefore· Feb 15, 2024

Dear Françoise, Thank you for sharing your experience with us, we are happy to hear that the quality of our products is great and that you love our subscription system. Warmly,

Response from WellBefore· Feb 14, 2024

Hey L! We're so happy to hear about that. Knowing you and your family love our products makes us quite happy! Thank you for trusting us with this very important need. Regarding shipping, while we offer free shipping over $75, the rates at checkout are set by the carrier based on your order weight and address. We don't add any extra charges to keep it as fair as possible for our customers. Should you have more doubts, let us know and we'll be here to help you through any of our platforms like email, chat, call, and SMS! Stay safe.

Response from WellBefore· Feb 14, 2024

Thank you for highlighting the smooth resolution process, B! We work hard to ensure any issues are addressed efficiently, and we value your patience and recurring business with us. Hoping to assist you again soon! Cheers,

Response from WellBefore· Feb 14, 2024

Thank you so much for your kind words, B! We are dedicated to providing quality items, clear communication, and prompt delivery, and we're thrilled to hear we've achieved that for you. Best,

Response from WellBefore· Feb 14, 2024

Thank you for your feedback, J! We understand your frustration and apologize for the difficulties you encountered with logging in and changing your recurring order, as well as the inconvenience of receiving masks that don't fit. Please, do not hesitate to contact us via email, SMS, live chat, or over the phone. A team member will be more than glad to assist you. Best,

Response from WellBefore· Feb 14, 2024

Thanks for your kind words, L! We are glad to know that our masks are of your liking! All the best,

Response from WellBefore· Feb 14, 2024

We apologize for the trouble experienced with your order from December and completely understand your concerns about the packaging, Christy! While sometimes manufacturers change it depending on the item, individual wrapping helps keep surgical masks sterile until you use them. Please rest assured that the Harley S 188 N masks are of high quality., with adjustable straps that offer a more customizable fit, especially for longer wear. Hope this clarifies! Our team is always here if you have questions or need a return. Stay safe!