WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Also known as
wellbefore.com
Website
wellbefore.com
Category
Health Equipment
Location
Farmers Branch, Texas
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Great product, really gives me great protection & mask is comfortable. I do not like the plastic wrapping that the mask comes in now. The paper wrapping was easier to open & does not cut my hands like plastic. I imagine it is a cost cutting method. The product is still excellent.
Response from WellBefore· Oct 21, 2022
Thank you for sharing your experience and your feedback, Encok! We’re happy to hear the products are working well for you! Rest assured that we are always finding ways to satisfy our customers' needs, so your feedback has been heard and will be reviewed. Stay safe. :)
KK
Karla K.
Posted
I know you want to hear the "good" stuff.
I know you want to hear the "good" stuff, but no news is good news. However, the packing situation has worsened. I couldn't help but notice that the two products I ordered came in the same size box as the the four items I ordered previously. But whoever is doing your packing is doing a terrible job... enough to make it difficult for your customers, who have a tendency to be weak and small. The boxes are too big and flimsy, and not being packed efficiently. This results in the boxes being damaged from other packages being stacked on them, and the tape ends up INSIDE the box attached to the products inside. This makes it VERY difficult for little, old, and weak people to access the products that they pay SO MUCH of their fixed income for. These customers are usually not in the mood to deal with this type of difficulty and inconsideration, and would be willing to pay a little more somewhere else to maintain a little self-respect and energy... not to mention that many of your customers don't feel well and it's not worth the energy it takes just to open the box. I reported on this before and received a refund on the shipping cost, but that's not the issue. I didn't ask for a refund, however I would prefer that the job be done in a way that does not affect me negatively as a paying customer for something that should be covered by insurance. It's like rubbing salt in a wound. By using oversized boxes and "packing air" in those oversized boxes, you are contributing to the death of our planet. Isn't capitalism GREAT?
Response from WellBefore· Oct 21, 2022
Hi Karla, thank you for your review and detailed information. Please consider we are 100% open to always hear all news. Good or bad, they always help us to make things better everyday. Regarding your comments, we totally understand how you may feel, and we're sorry to know the way the Tranquility Premium OverNight Disposable Absorbent Underwear products you bought from us were packed in a way you dislike, and the shipping affected the conditions of them. We usually consider this in a refund of the shipping costs as compensation for the troubles, even if it's not asked, but we know this is not the only solution, but also to make our customer feel they were heard, not only the "small ones" you've mentioned, but all of our customers, who tends to be of all ages and sizes (thus the reason we considered so many sizes in our products, not only the S size).
Please consider your comments, the previous you sent to us when reported this issue, as well as these, will be used to improve our packaging processes. If you consider more comments can be done, never hesitate to reach out to us through our customer support channels. We're 1 click away to help, and online 24/7!
SE
Sue Ellen C.
Posted
Fast & friendly
Fast & friendly, & I love the comfort and looks of the navy blue masks.
Response from WellBefore· Oct 20, 2022
Dear S,
Thanks for taking the time to share your thoughts, it`s wonderful to read that we were able to match your high expectations. We love that our high-quality products, fast service, and comfortable masks are of your liking and satisfaction. Thanks again for your business. Stay safe!
DB
D.B.
Posted
Great company and good masks
Great company. I've been getting my N95 masks here for two years. Good selection and good prices.
Response from WellBefore· Oct 20, 2022
Thank you so much for your kinds comments and your trust D, we do our very best to offer high quality products at affordable prices
SD
Susan D.
Posted
Great KN95 masks for petite faces
Great KN95 masks for petite faces
Response from WellBefore· Oct 20, 2022
Thank you for your feedback, Susan! We're happy to hear the Petite Faces line is satisfactory for you. We will always be here for you! Stay safe.
SK
Susan K.
Posted
Great mask
This adult small masks fits and I can talk and breathe easily!
Response from WellBefore· Oct 20, 2022
We are happy to know Susann the masks are breatheble and a 5 star for you!
SI
Sad in S.
Posted
Great quality masks at good price
Great quality masks at good price. I only purchase these now.
Response from WellBefore· Oct 20, 2022
Thank you for the awesome review and continued support! We’re glad to hear that the masks are working well for you! Stay safe! :)
AB
Anne B.
Posted
These are really nice quality masks!
These are really nice quality masks!
They are comfortable and I like the variety of sizes and colors and the difference in quality is palpable! Well worth the higher cost. His company is very responsive and a pleasure to work. Thank you!
Response from WellBefore· Oct 20, 2022
Wow Anne, thank you for this review! We’re happy to hear that you are happy with the quality of our products! Stay safe!
