Excellent
9,926 reviews
WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Mary C.
Posted
Masks are high quality and clearly labeled with number of layers. Love the colors available and the adjustable ear straps. Never knew my ears were not symmetrical.
Response from WellBefore· Oct 8, 2022
Hi Mary, Thank you so much for your review! We are glad to see they worked for you, we make our best to fulfill our customer's needs and expectations. Your kind words encourage us to be the best always. Have a nice day and stay safe.!
Anonymous
Posted
The products were great and I will definitely be ordering from WellBefore in the future. I was referred by a friend, and I have already referred WellBefore to one of mine. There were two outside issues that I'd like to make Well-Before aware of: 1) I received an inexplicable notification of a cancelled shipment from the shipper, However, the order did arrive fine and in great condition. The shipping notification was confusing. 2) I ordered several different products, and I was very pleased with all of them. However, I received an email request to review a personal product. That should not have happened. I would have gladly reviewed any of the other products, however. As I said, I will definitely be ordering from WellBefore again. Thank you!!
Response from WellBefore· Oct 8, 2022
Hello A, Thank you for your message and your feedback about your experience with our products! We’re always finding ways to improve our products and services. In addition, we will take into consideration the points shown in your review. We understand that it may be uncomfortable to review any personal product, with that said we will kindly note that you can always skip that review in specific and continue chequing the others. We hope this solves your concerns, Stay safe.
Bridgette M.
Posted
This company is terrific! Love the selection and variety of masks available. Always got my order information and tracking number promptly, and my masks were delivered well packaged within a handful of days at most. I will continue to order from them.
Response from WellBefore· Oct 8, 2022
We sincerely appreciate all the kind words and detailed feedback. Thank you for sharing your wonderful experience with us! We're always here to provide only the best you deserve Bridgette! Stay safe!
K B.
Posted
Excellent face masks
Response from WellBefore· Oct 8, 2022
We're super happy to know we could provide you with excellent face masks! Thanks for this amazing review and take care!
Diane
Posted
Most comfortable mask I have used. Now my one and only favourite.
Response from WellBefore· Oct 8, 2022
It feels great to know that you find our masks comfortable! Thanks for the awesome review and take care!
Theresa B.
Posted
Do not recsll
Response from WellBefore· Oct 7, 2022
Hello T, Our customers mean a lot to us, and we do everything we can to hold onto their trust. We would love to hear any further feedback. Stay safe!
Michelle L.
Posted
I have seen a big decline in quality. I buy well before because I was so happy with the quality of the masks, but lately the KN95s’ quality is uneven. Poor stitching on many of the masks I received. There is also a strange smell that wasn’t present before.
Response from WellBefore· Oct 7, 2022
Hi Michelle, we are sorry to hear we have decreased in quality. However, after reading your comments, allow us to clarify we actually call that the “new mask scent”, which can sometimes happen because our masks are packaged instantly in their individual plastic packaging. We recommend letting the mask air out for 5-10 minutes and then trying it back on again to see if that smell is still prominent. As for the stitching, and as you did once, please do not hesitate to reach out to us again to our customer service line and show us the pictures of the masks you detected had this defective so we can help you out with some replacements, as we ensure our customers will receive high quality products from us as well as a good service. We hope we have clarified this, and please feel free to reach out to us anytime so we can help out if this situation shows up again. Stay safe.
Louise S.
Posted
Nice products. Too many emails for one order.
Response from WellBefore· Oct 7, 2022
Hello L, Thank you for preferring us as your high-quality PPE supplier and for your feedback! We’re always finding ways to improve our services. Rest assured that we will forward your feedback for review. Have a nice day!
