WellBeforeReviews of wellbefore.com

2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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4.7

Excellent

9,926 reviews

WellBefore4.7

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 98% of reviews.
Most recent review: October 2026.

How we calculate scores

WellBefore reviews

9,926 approved reviews, newest moderated first

SpacyCandle
Posted Oct 6, 2022
I have received products in damaged…
I have received products in damaged packaging and there was no effort to make a return or supply new product. I don’t use well before anymore. And the follow up is unhelpful- buy at your own risk.
Response from WellBefore· Oct 19, 2022
Hi Evelyn, we are sorry to know you felt this way with our policies. Unfortunately. we clarify on our site these tests are packed in a way the inside of each test is not compromised due to transportation, and as our site clarifies as well as our message to report difficulties, also clarifies that some products can't apply to returns, refunds or exchanges, and the COVID tests are included, and we state this on the product's details before adding them to a cart. We wish you the very best, and let us know if we can help some more in the future. Stay safe.
Carol
Posted Oct 6, 2022
Good quality and comfortable masks
Good quality and comfortable masks. Reliable service. I will order from them again.
Response from WellBefore· Oct 6, 2022
We're very grateful for your kind words and 5-star rating Carol! Thank you for sharing the wonderful experience with us! We're always here for you! Stay safe!
Karolina N.
Posted Oct 6, 2022
These masks are amazing
These masks are amazing, they're my go-to. I've reordered several times, for me and my kids. They're comfortable, thick but breathable, and make a really good seal. And the coral color is so cute, I've gotten lots of compliments.
Response from WellBefore· Oct 6, 2022
We appreciate you for the awesome review and continued support, Karolina! We’re glad to hear that the masks are working well for you! Stay awesome!
Donna S.
Posted Oct 6, 2022
Great customer service!
Ups had a problem with shipping the masks i ordered from Wellbefore so i reached out to Wellbefore to see if they could help and they took care of it for me. Great customer service and great products. I’m s the only place i get my masks which i wear for plane rides and in public spaces.
Response from WellBefore· Oct 6, 2022
Aww, thank you for your kind and wonderful feedback, Donna! We’re happy to be of service and we’re glad to hear the products are working well for you! Take care.
Timothy C.
Posted Oct 6, 2022
Extremely fast service and great…
Extremely fast service and great quality. Keep it up!
Response from WellBefore· Oct 6, 2022
We appreciate you for sharing your experience, Timothy! We’re happy to hear the products are working well for you! Stay safe :)
Pamela
Posted Oct 6, 2022
These aren't the same exam gloves I…
These aren't the same exam gloves I have ordered before. These are a little thinner, but work fine for my needs and the price is great. Not one has ripped. I will continue buying the newer ones if that is all that is offered.
Response from WellBefore· Oct 6, 2022
Hi Pamela, we're so happy to know you like our gloves. However, we are concerned these products aren't of your like this time due to thickness. If you allow us to clarify, we actually made our updates and these new models, compared to the last ones you got from us back in March 17th are, in fact, thicker and they should be feeling more resistant than the previous ones. For which we were wondering if maybe you did another purchase between March and this order from August from another company? Please let us know by updating your review. We will be more than happy to hear you out.
Kristen L.
Posted Oct 5, 2022
High quality masks
High quality masks
Response from WellBefore· Oct 5, 2022
Hi there! Thanks for your kind words, it is fantastic to read that our high-quality products do match your high expectations. Best regards!
Judith M.
Posted Oct 5, 2022
Love the adjustable ear straps
Love the adjustable ear straps. No fogging glasses!! My husband is so happy that you have large size!
Response from WellBefore· Oct 5, 2022
Hello J. We are glad that your husband enjoys our products but also that their adjustable ear straps, no fogging feature, and their fitting do provide him with the safety expected. It is our pleasure to assist you any time you need us. Stay safe

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Love the adjustable ear straps