Excellent
9,926 reviews
WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Perry P.
Posted
This is my favorite KN95 mask! It’s the most comfortable mask I’ve worn. And I’ve tried a lot. It doesn’t leave dents in and on my nose. It feels soft and light, even though it’s 4 layers. Thanks well❤️before!
Response from WellBefore· Oct 4, 2022
Hey Perry! We love hearing from you and that our product fills your expectations. Stay safe
RL W.
Posted
Great product and highly responsive customer service! These masks are our go-to for our little ones.
Response from WellBefore· Oct 4, 2022
Hey RL! We are happy to know that you are pleased with our service and products. Stay safe
Kim C.
Posted
Timely arrival, great product - I can teach all day in these masks, without sweating, gasping or dealing with paper or fabric in my mouth, due to the sturdy 3D structure. The adjustable ear loops are also a game changer for fit and comfort. Wish there was a way to recycle after a couple uses.
Response from WellBefore· Oct 4, 2022
We're so grateful for the kind words and 5 stars Kim! Glad you found the best masks for good comfort and protection at the same time! We appreciate the honest feedback as well and we're looking for ways too. Thank you for your concerns. We're always here for you! Stay safe Kim!
Chiquita
Posted
Excellent customer service.
Response from WellBefore· Oct 4, 2022
Dear C, Thanks for sharing this lovely note. We are so pleased that you can point out our customer service as excellent. Thanks again for your business, we are here for you!
William B.
Posted
Great service!!! Not even your local store will do this after you open the packaging! I did not like the fit of the masks I chose, so WellBefore offered me a full refund and advice on selecting a new mask. I am very pleased
Response from WellBefore· Oct 3, 2022
Dear W, Thanks for your wonderful rate, we are so pleased to read that we were able to provide you with a product more accurate to your needs. Thanks again for your loyalty, we are here for you anytime you need us!
Anonymous
Posted
Great service. Received on time.
Response from WellBefore· Oct 3, 2022
Dear Customer, We are so glad to keep providing you with fast services for your satisfaction. Thanks again for your business. We are here for you!
Candide
Posted
I contacted WellBefore more than a month ago to cancel orders for these masks yet you are sending me more of them. Please stop sending me these masks unless and until I contact you to order masks.
Response from WellBefore· Oct 10, 2022
Hi Jerry, we are sorry you felt this way. If you allow us to clarify, after we received your request to change the purchase recurrence from 6 weeks o 3 months, our team reported that was not possible at first, and asked if you preferred a cancellation after that, but the team never got a response after that. Recently, after reading your email, and since we updated our program so it can upgrade shipping to every 3 months and more through our customer service team, we reached out again via email asking if this was a possibility instead of keeping the subscription cancelled. Would it be possible we can receive a reply from you to determine the next action you need from us? thanks in advance and stay safe.
Barbara
Posted
So far I've ordered once. Very satisfied with the masks.
