WorkfrontReviews of workfront.com

Workfront is one of the best Project Management tools I've used! Why is is it the best? Many reasons - with some simple knowledge just about any user can start to build out their portfolio/projects to quickly wround up all needed users to perform the needed tasks. All while having the tool monitoring the life cycle of the project and keeping all involved uptodate on its status/progress. The simple abilities needed to create custom reports needed based on the needs of the audience(s). So many reasons including the Workfront staff and community, its a widely adapted application and with that large user base, its great to virtually meet these users online to learn and share!

Workfront do a great job at what it needs to do and is so close to bridging other gaps such as PTO and chat.

We like that it's a common platform for all our projects, and that it's applicable to other areas of the business outside of Marketing & Creative. The setup has a steep learning curve however, and requires a fair amount of knowledge about work flows and project management - we wound up hiring an outside firm to help us with the setup. A self-guided, logic-based tool to create work flows would be a great help to those unfamiliar with process development. We learned a lot about best practices from others at LEAP, which helped a lot. We're still trouble-shooting reports, conditions/status, & timesheet issues, and putting training videos together, and estimate it will take us 9-12 months after launch to feel completely comfortable with the tool.

We've been customers for about six months now. I've been really pleased with all the interactions we've had - from deciding on a project management system to implementation and launch. The sales team is super, training team is awesome, our time spent with the implementation consultant was helpful, and I was especially surprised with the level of customer service provided by the monthly check ins with our sponsor contact. He is an amazing liaison - knowledgeable, understanding of our concerns or feelings, and helped put us in touch with the right contacts when necessary. Really impressed with customer service.

By adding Workfront as my team's project management tool we were able to see hang ups in our projects which resulted in updating our day-to-day priorities and overall process to shorten our queue time (request to proof) in half. We were also able to pull metrics to prove to the business that we were understaffed for the growing demand. Not only has Workfront help my team expand but it has also been used to finally see the range/scope of product launches across the entire marketing organization.

Workfront ROI is actually tangible! Workfront costs money and "you GET what you PAY for", and not many companies/products have this standard anymore. Whether the ease of use of the application, the timeliness of the Support, or the encounters with Workfront staff, you know you are dealing with a top tier product and organization. When looking at project/job/work management applications, I believe Workfront is unparalleled. The easy to use interface (whether user or administrator), incredible visuals in reporting, and when your organization is ready - an easy process toward resource management all build the case for this application. Workfront is the real deal when it comes to assisting with the lion's share of your work. You really should look at this product, cost is of course a consideration - however, the ROI is worth it, it really is.

Workfront has been able to meet many of our organization's needs so far. We have implemented Case Management, Service Management, Project Management, and Process Management solutions using Workfront as our centralized platform. We continue to find new ways to refine our solutions, and continually improve the user experience....bringing increased value to our customers. Support has been excellent and online resources and communities are quite helpful.

Workfront has a lot of great features and many ways to accomplish your company goals. That's a benefit but also can be a crutch when working with multiple people across many different states. The implementation process takes a while and the learning curve after implementation is quite large, so be sure to expect months before things run smoothly. Once it clicks for people, it's very intuitive and use becomes second nature.