WorkfrontReviews of workfront.com

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4.1

Great

253 reviews

Workfront4.1

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About Workfront

Workfront is listed under Internet & Software.

Workfront (workfront.com) has 253 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.

Also known as: workfront.com
Website: workfront.com
Category: Internet & Software
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 63% of reviews.
Most recent review: November 2022.

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Workfront reviews

253 approved reviews, newest moderated first

Nanci
Posted Oct 17, 2017
We used Excel
We used Excel, Word, and Powerpoint to track projects before using Workfront. It was a mess. Now we coordinate projects worldwide in one cohesive, collaborative system. Our productivity is up and communication is improved.
Response from Workfront· Nov 15, 2017
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Anette S.
Posted Oct 16, 2017
It is a great and easy to use project …
It is a great and easy to use project management tool
Response from Workfront· Nov 15, 2017
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
James C.
Posted Oct 5, 2017
Agile Needs Improvement
I love Workfront but you really need to improve your agile capabilities. Workfront's agile capabilities are way behind the standard in the market place. I have 2 clients that are planning to stop using Workfront if the agile capabilities aren't improved. One client mentioned Workfront doesn't even get close to JIRA's agile capabilities.
Response from Workfront· Nov 15, 2017
Thanks for taking the time to write a review. We appreciate customer feedback as it helps us improve our ability to provide the best possible experience for our customers. We're sorry your experience was not what you expected and we'd like to do what we can to make it right. I will be forwarding your message to the appropriate team within Workfront so they can follow up with you. Please feel free to reach out to the Workfront Customer Care team with any other concerns you may have. They can be reached at 844.306.4357.
Jay M.
Posted Oct 5, 2017
Fantastic tool
Fantastic tool. We reviewed many and this was the best. Highly customizable, easy to use. Great training and support (if ever needed).
Response from Workfront· Nov 15, 2017
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Gus P.
Posted Oct 5, 2017
Inadequate User Experience interface …
Inadequate User Experience interface and lack of many standard options to make the use of Workfront more convenient for the daily repetitive tasks.
Response from Workfront· Nov 15, 2017
Thanks for taking the time to write a review. We appreciate customer feedback as it helps us improve our ability to provide the best possible experience for our customers. We're sorry your experience was not what you expected and we'd like to do what we can to make it right. I will be forwarding your message to the appropriate team within Workfront so they can follow up with you. Please feel free to reach out to the Workfront Customer Care team with any other concerns you may have. They can be reached at 844.306.4357.
Allan M.
Posted Oct 5, 2017
Great Overall
Great product and focus on continual development is just as awesome.
Response from Workfront· Nov 15, 2017
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Lori L.
Posted Jul 14, 2017
Very good product
Overall, a very good product! We wish the Agile functionality was a little more seamless and user friendly. We love the ability to combine project work and other work together, and the request forms are a big hit at our organization.
Response from Workfront· Jul 18, 2017
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Jeffrey W.
Posted Jul 11, 2017
3 1/2 stars - quick breakdown
Data Capture is a 4 - custom forms are not abstracted from core objects Navigation is a 5 - Performance is a 4 - system still hangs due to reporting overhead & large object models that need to be loaded Data Viewing is a 3 - inability to set default views, filters, groups for projects. Further, the 100 record default for views cannot be overridden by admins or power users (forcing multiple click throughs) Reporting is a 3 - still relying on materialized views, which create performance lags on system and have limited capability (need 3rd party solution tied to an ETL that can perform basic data management, advanced reporting and analytics Security is a 4 - should not have to pay extra for encryption. Same security model should be applied to all objects. Document Management is a 3 - restricted capabilities compared to basic ECMs, inability to attribute documents and build shared folder structures Notification is a 3 - use of links in messages is problematic, can't create draft templates and tailor notifications Resource Allocation is a 4 - tools are not consistent in assessing utilization across the system and dashboards / reports can't be sent out to managers for their staffs Ability to influence product direction is limited
Response from Workfront· Jul 18, 2017
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!

WorkfrontReviews of workfront.com

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WorkfrontReviews of workfront.com

Workfront reviews

We used Excel

It is a great and easy to use project …

Agile Needs Improvement

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Great Overall

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3 1/2 stars - quick breakdown

About Workfront

About these reviews

More in Internet & Software

ICDSoft

Globlinker

Fixrunner

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Workfront reviews

We used Excel

It is a great and easy to use project …

Agile Needs Improvement

Fantastic tool

Inadequate User Experience interface …

Great Overall

Very good product

3 1/2 stars - quick breakdown