WorkfrontReviews of workfront.com

It's not an all in one for project. The fact I cannot upload a live link to documents area is a disconnect to my projects.

Workfront is a great project management tool. The user interface is simple but sleek. Functionality is always advancing, and Workfront is staying ahead of the game by investing in features that are beneficial for all types of clients. We have been using Workfront in our organization for about 5 years and are very satisfied!

All of our Marketing teams are using Workfront so that we have a 360 view and collaboration across our departments. Everyone can monitor projects in real-time and track progress - from requests through to delivery. (e.g. POS) We have been using it since 2014, so we now have an archive of projects that we refer to daily!

Workfront is a very powerful tool that can do a lot but its not a tool you can easily adopt and then customize without additional resources, expertise, consulting, etc. It can become a very expensive solution if you are not going to leverage it as your only / primary tool. They have come up with great solutions around API with the fusion integration but to charge $20K a year for it is steep when we could make one time investments at half the cost that carry over into new years. Fusion includes 3 interfaces, and thats great but what if I need only 1? why not tier by connection? Support teams at WF are very helpful and want to provide solutions. They are responsive and extremely friendly and helpful however much of what I have asked about results in needing consultants and special additional costs. Some for very simple things. For example tracking when people were notified about an approval request and how long it was until that person approved it. Right now I can only see start and end of approvals, not time of stages....with multi staged approvals this seems really odd.

I like Workfront, but I wish there was one just one way of doing things or have the ability to turn functions off, Love being able to manage projects more efficiently.

Workfront was our Top Choice when investigating which software and company to go with for Project Management. It has a lot of valuable tools within it, many we use, and many we don't, and yet others we want to, but haven't yet figured out how to implement properly yet. I consider myself a fan of Workfront, however I admit it has some very serious flaws that mean I cannot in good faith give it more than 3/5 stars until they fix them. The biggest failure is its slowness (possibly because they dont have the server resources to support an Internet-Based Tool during peak hours). It can get very frustrating when things wont update, costing us a lot of money in wasted time. 2nd big problem is that there is no undo feature. 1 Mistake, dragging an item can completely destroy the schedule, causing hundreds of lines to need dozens manual adjustments per line to get it back the way it was. They must add a history and undo and redo feature like found in all reputable modern software products. The 3rd weak point is their Reports, Dashboards, Views, and Filters. The logic available is very limited and to this day, while I have spent months trying to do specific normal things, the views and reports I need are still not able to work properly. I love that it allows custom fields, and many choices for views, Gantts, workflow, and reports, but the limits are frustrating. I hope the company will consider putting more effort into development to fix these and other issues the tool has. I will continue to try to figure out workarounds but unfortunately, Workfront has been downgraded to only be used by a few people for schedules, and other things like document control, Meeting Notes, and other internal and external communications are determined best outside Workfront. (Im not positive, but I believe some of this failure, has to do with the way Workfront handles licenses, and the prohibitive nature of the costs when using the tool fully, but there are technical reasons besides the costs as well.) I'm generally happy with the features that work, which we are using. And I would recommend this tool above most others. For the next few months, I intend to try out their community forums and see if that raises the value of the tool, or if it can help us find workarounds to the Workfront problems. I've tried to be fair in this review. I have faith that they will eventually improve and fix the tool, so for now we will stay a customer of Workfront and hopefully enjoy the ride of improvements coming soon. Thanks for reading my thoughts.

We are figuring out things as we go and think that it woudl be nive if Projec, Issue, and Task objects could be used on the same report.

Quick response to the community blog.