CoolutilsReviews of coolutils.com

Good products and excellent support.

DO NOT USE FOR COMMERCIAL USE. POLICY UNACCEPTABLE YOU HAVE TO PAY FOR UPGRADES YOU DO NOT NEED. Even when poor programming practices/divergence (commands working on old versions do not work on additional clients or additional purchase is the cause.) Re: PDFCombine Pro (commercial) The program's dev.s changed command line parameters required in a version change. When we purchased an additional licence for a new client on our network it would crash from the older call (required new upgraded call). We requested to have the previous version for this client (instead of the new version which won't play nice with the prior version) and were told no. Then we requested to have an upgrade from version 4.1 to 4.2 for the clients we had already paid for, and were told we could do that.... If we purchased the each upgrade at 50% off of the new price and reinstalled from scratch (really just buying the software again at half off. What a racket!) Once Purchased a commercial licence version should get major or divergent upgrades just like any other software. This is very shady to break your own code (with an unneeded update) and then have the audacity to charge your customers a fee so they can fix old versions to play with a new version. sale of older versoins at current prices would be acceptable, Backward compatibility would be acceptable, a free upgrade would be acceptable. Any of those solutions should be expected on a commercial license / multiple client repeat customer, not "Rebuy everything have purchased so far at half off due to our code change which you do not require or want."

These people bend over backwards to help you out. I had purchased some of their software but years later, after a flood, hurricane, leg amputation, and moving a few thousand miles to a new home - I could not install the software on a new computer. No questions asked. I provided my old key, they sent a link to get the latest software and a new key. You can't ask for me. Thank you. :-)

Purchased old version of Total Audio Converter eight years ago, and still able to receive updates (with a new serial code) after contacting the company (using email) . Excellent after service.

Thank you! I will tell all my friends how well you treated me and how great your product is. Quick response always a pleasure not a headache when theirs problem they fix it. Anybody that needs trust worthy Apps get them here.

I have been using TAC since 2011. Exceptionally long list of audio file formats available for conversion, clear and easily comprehensible user interface and excellent customer support provided by Olga. Thank you very much indeed!

I'm a musicien and composer. TOTAL AUDIO CONVERTER has been very valuable and helpfull to me to manage audio files on various formats as required for many artistic purposes. Great tool!

Used Total Audio convertor for years, had a issue with the new version, the CoolUtils Support team soon sorted , thank for all your help