Alison
Posted
Worst communication!
I ordered a phone from this company on 12/6, received no communication on anything. When I called for tracking number, they made me call back in 20 mins so they could get the tracking number. When I called back the gentleman said I would receive it by Christmas and provided me the wrong tracking number. When I called again, they said I wouldn't receive it until 12/29-1/3. They then shipped it using the wrong zip code so it was returned to them. The gentleman said he would expedite the shipping at no additional cost and I would have it on 1/2. When I still did not receive it, I called again and the gentleman said it was going to be shipped out and I would have it Monday. When I got upset, he then advised we would just cancel the order and he would refund me my money back plus $20 for my time. Now I have to start all over. I appreciate the extra $20, but would absolutely not do business with this company again.

