Excellent
218 reviews
ESAPetAt ESAPet, we deeply understand the comfort and support an Emotional Support Animal (ESA) can provide. Our mission is to help you obtain a legally recognized ESA or PSD (Psychiatric Service Dog) letter through a seamless and guided process, starting with a free screening by our licensed, accredited, and experienced therapists.Our therapists are highly trained and skilled in assessing mental health conditions and determining the therapeutic benefits of pets. They have completed rigorous education and possess a thorough understanding of the laws and regulations surrounding ESAs. This includes the criteria for qualifying animals and the rights and responsibilities of ESA owners. As the leading Emotional Support Service, we guarantee that your letter will be 100% compliant with both state and federal laws.
ESAPet (esapet.com) has 218 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
218 approved reviews, newest moderated first
Terri C.
Posted
The entire process, from start to finish was so easy and fast! I had the evaluation by an awesome licensed therapist who was friendly and kind. I was able to download my ESA letter the next next morning. Highly recommend esapet.com. Best price and fast, high quality service.
Alexis
Posted
I have used ESA pet for the last 3 years and have consistently had easy, smooth processes! The application and renewal process is very user friendly, and their support team provides great support when necessary. I have recommended, and will continue to recommend, ESA pet to anyone needing assistance in getting the proper documentation for an ESA!
Brenda Doming G.
Posted
Great service to re-certify my dog as an ESA. It was quick and easy.
DW
Posted
It was easy to do, and the Provider I spoke with was helpful, understanding and kind, I will refer this company to everyone and anyone who needs help with a ESA
Tom V.
Posted
Very helpful!
Will K.
Posted
ESAPet did a great job. And delivered an ESA letter from a licensed health professional with all the required information (as far as I can tell). Pros: Price is slightly below competitors. And turn around took 2 days without paying the extra $50 to expedite the process. Cons: The company says to expect a result in 24-48 business hours. What they mean is 1-2 business days ESAPet is also difficult to reach via phone call. Emailing might be better.
CANITHA C.
Posted
My letter was denied
Response from ESAPet· Jul 27, 2026
Hi Canitha, We're sorry to hear that your housing accommodation request was not approved, and we understand how frustrating that can be. As previously discussed, your refund has already been processed. While our licensed mental health professionals provide documentation based on their clinical judgment, an ESA letter cannot guarantee that a housing provider will approve a reasonable accommodation request. Housing providers may evaluate each request individually and, in some cases, request additional information before making a decision. We appreciate you giving ESAPet the opportunity to assist you and wish you the very best moving forward. The ESAPet Team
AJ G.
Posted
Service was exactly as described. Not much else to say. Katie was very nice?
