customer
Posted
Great tool for small and large companies
LiveAgent is a key tool for our customer services. Calls, chats & emails all in one place. Recommended!

Excellent
616 reviews
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
customer
Posted
LiveAgent is a key tool for our customer services. Calls, chats & emails all in one place. Recommended!
Hugo
Posted
They answer really fast and fix the issues you may have with their software.
Jannis
Posted
LiveAgent is hands down the best customer service management system available. Not only do the features of LiveAgent meet all of the needs for delivering an efficient customer service experience they are consistently improving and expanding the system to do more. Customer support is top notch. I am very happy with the choice to use the system and I recommend it to my clients on a regular basis.
Bryant
Posted
I have been working with Live Agent for a while now and the experience is great. So easy to use and work. I will continue to use this program.
customer
Posted
Nice helpdesk system but is lacking some key features needed for busy support teams.
Response from LiveAgent· Feb 13, 2017
Thank you for your feedback. Please, let me know which feature do you miss in LiveAgent. ([email protected])
Terry
Posted
Features are great, but some settings may not be customized.
Response from LiveAgent· Feb 13, 2017
Thank you for your feedback.
Andre
Posted
Wohoo... Thank you guys for developing such an amazing product
Response from LiveAgent· Feb 13, 2017
You're welcome. Thank you for your feedback.
Metin
Posted
I liked their service