customer
Posted
Best agent software
very satisfied with this sw, our tickets are much faster and transparent then before
Response from LiveAgent· Feb 13, 2017
Thank you for your feedback.

Excellent
616 reviews
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
customer
Posted
very satisfied with this sw, our tickets are much faster and transparent then before
Response from LiveAgent· Feb 13, 2017
Thank you for your feedback.
Youcef
Posted
Need more work from customers app to live agent THERE IS PROBLEM WHEN CUSTOMERS USE THE APP TO CONTACT US SOMETIMES WE DON'T RECIEVE THE MESSAGES BUT THEY RECEIVED IN THE EMAIL
Response from LiveAgent· Feb 13, 2017
Please, contact our support ([email protected]) We'll help you solve your issue.
Rich S.
Posted
Always helpful
Response from LiveAgent· Feb 13, 2017
Thanks for your feedback.
Jeannie T.
Posted
A user friendly plug in that I hope will enhance our website over the busy Christmas period. Fun and interesting to set up too ...
Response from LiveAgent· Feb 13, 2017
Thank you for your feedback.
Damian
Posted
Best helpesk on the market.
Response from LiveAgent· Feb 13, 2017
Thanks Damian for your feedback.
customer
Posted
I can only recommend LiveAgent service, their support team provides great support with fast response to questions.
Response from LiveAgent· Feb 13, 2017
Thank you for such nice words about LiveAgent.
Kaitlyn
Posted
A lot of issues with not being able to answer calls. Calls ending in the middle of the conversation. Bad server.
Response from LiveAgent· Nov 30, 2016
Thanks Kaitlyn for your feedback. Right now we're developing new stable in-house call center that's going to be more complex with additional call features and reports. Its basic version should be released at the beginning of next year.
David E.
Posted
Great software and communications