David
Posted
I would recommend this product
We use LiveAgent for several years and we think that Liveagent is a product very good. Every year they improve the product and the support service is good.

Excellent
616 reviews
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
David
Posted
We use LiveAgent for several years and we think that Liveagent is a product very good. Every year they improve the product and the support service is good.
Peter
Posted
The tool is good, however, regarding the interface I would appreciate an option to resize windows - like when writing an email I would like to have that particular window open and vice-versa when reading an email.
Are E.
Posted
LiveAgent is a trustworthy system. During my few years use of the system it has only had some minor issues ( downtime, error with connetions etc. ) The system is fast, it has a nice layout and the amount of options for personalisation are many. I like it!
Daniel
Posted
Nice system, works great.
Paul
Posted
One of the best ! Strongly recommend.
Sara
Posted
Is a very useful tool. Easy to use, complete and very helpful
Daniel
Posted
We'r using LiveAgent now for 12 month within our company to have a qualified and centralized support system. We can recommend LiveAgent in any way cause it is just easy to understand, fast to work with and just a tool which is working!
Andrei
Posted
Ladesk is a great tool. You can combine all the needs of a contactcenter ( emails, chats, KB ) and create so many rules. It is easy to use therefore, I as a manager did non need to contact any of the Support Team from Ladesk. The only minus is that sometimes it moves a bit slow. Just a bit :)