LiveAgentReviews of liveagent.com

After my trial Im happy about everything in this tool. I may have some more feedback once we will start use it.

LiveAgent is a very handy tool, great for managing tickets, calls and chats. Very user friendly and intuitive. Its nice to have another great product from Slovakia. Only difficulties were some downtimes I faced, they lasted just couple of minutes. Keep up the good work.

Sometimes the app can be buggy to use but generally a good system.

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I'm so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes. The only downside (thus the missing star) is the iOS app. It has a lot of friction and just don't work in a way that you would suspect on a mobile device. It's just easier without it, which is a bummer.

LiveAgent is the best support system I've used, able to track all queries quickly and efficiently. Keep up the good work.

Jsut had a great experience with an issue that was solved via chat... thanking you so much

Pretty straight forward, user friendly and fun to use

Years ago we where using another Leading support system that turned out to be buggy. Since we bought the downloadable version of LiveAgent we never had an issue. The updates are very frequest, the software itself is the best i have seen since 2001. thumbs upt to the guys at LiveAgent. Keep up the good work. BTW is there a auto-upgrade option on the roadmap?