Ivan
Posted
Nice support system for my clients
I have been using more than 2 years and our clients have a quickly and stability support with Ladesk!

Excellent
616 reviews
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
Ivan
Posted
I have been using more than 2 years and our clients have a quickly and stability support with Ladesk!
Sean
Posted
See the title.
Response from LiveAgent· Nov 21, 2016
Thanks for your feedback. What do you mean by "trail wasn't so hellish"? Please, let me know ([email protected]). Thanks.
rickvanner
Posted
In the past we have used our own customers support system and other third party solutions. We moved to LiveAgent after hearing good things about it. It was quick to implement, easy to set-up and very flexible for choosing how many agents we use at anyone time. We're able to answer user tech support question very quickly with LiveAgent. It's proved to be a great tool for communicating with our user base.
Lenie
Posted
It always works well, there is only 1 thing I am missing You do not hear every answer from the Chat
Nicky K.
Posted
Their helpdesk software is amazing and it works smooth and fine! The interface has a nice look to it and it's easy to access.
WELOVESHOPPING
Posted
All good, few improvements needed, i.e. some features missing, App/mobile view needs improvement etc.
Sampo
Posted
We tested several platforms and LiveAgent gave the best bang for our bucks. It is also surprisingly easy to use and solve problems as their support team speaks fluent english. Would love to see integrations for other phone solutions. Also integrations for other chat platforms such as Whatsapp, Hangouts, Messenger etc. would be nice.
customer
Posted
Live Agent is a great piece of software, but it needs simpler bultin anti spam features.