Average
353 reviews
NoteBurner, founded in 2006, provides user-friendly software for converting, downloading, and editing music and video. Their products include tools for Apple Music, Spotify, YouTube Music, Netflix, Amazon Video, and so on. Their products aim to simplify music & video management across platforms.
NoteBurner (noteburner.com) has 353 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
353 approved reviews, newest moderated first
Alfred O.
Posted
I use this service often and like with any grassroots software they ran into issues, but I’m happy to say their customer service was great and sorted out a pretty serious malfunction within just a couple days
Clive W.
Posted
It’s very fast. Both download and conversion. It will be even better if the app can tell you if Hi-Res lossless is available for each songs, so that I can decide whether I want the highest quality files.
Ayodele O.
Posted
I’ve been using NoteBurner for Apple Music (iTunes Audio Converter) on my Mac for a few years, and it has worked seamlessly throughout. They’ve been quick to release updates with each macOS change to keep everything running smoothly. Their customer service is also excellent, consistently responding to my messages within 48 hours
stefano P.
Posted
Ho avuto un problema l operatore Nicola me lo ha risolto in breve tempo. grazie ancora.
Merlinwood
Posted
Great software program & great people to deal with.
Shanto I.
Posted
UPDATE Heel fijn dat de helpdesk contact met me heeft opgenomen. Het probleem is opgelost door te switchen van web player modus naar app modus. Dit lijkt alle problemen incl downloadsnelheid opgelost te hebben -------------------------------------------------- Aanvankelijk was ik tevreden met Noteburner maar bij iedere update werd de app trager en moet ik me door een enorme inlogprocedure heenwerken. Na de laatste update geeft de app geen nummers weer die ik in de afgelopen maand toegevoegd heb in mijn library op Spotify. Of werkt Spotify gewoon niet met MacOS Sequoia
Response from NoteBurner· Oct 28, 2024
Hi Shanto Ijzendoorn, What do you mean by "After the last update, the app does not display songs that I added to my Spotify library"? NoteBurer cannot read the music files you converted before? or? Could you please tell us more details? We would like to help you out ASAP.
ed S.
Posted
Been a loyal customer for years!! 😁😁😁
Ralf S.
Posted
Diese Software ist nicht zu empfehlen. ich hatte es 2 Monate abonniert. In beiden Monaten wurde doppelt abgebucht . Nach tagelangen hin und her wurde mir eine Doppelbuchung wieder gutgeschrieben. Auf die andere Gutschrift warte ich noch. Im zweiten Monat war die Software 10 Tage nicht funktionsfähig. Hotline ohne Reaktion. Fazit: Lasst die Finger von dieser Software
Response from NoteBurner· Oct 18, 2024
Hallo Ralf Siebenbrock, es tut uns leid, dass wir Ihr Ticket unter Ihrem Namen nicht finden können. Könnten Sie uns bitte erneut über [email protected] eine E-Mail senden? Wir möchten Ihnen so schnell wie möglich helfen.
