Trevor P.
Posted
Super helpful support!
Support representative was helpful, communicative, and made sure my issue was resolved timely and effectively.

Excellent
109 reviews
SetraHost offers fast, secure, and affordable web hosting that is fully optimized for WordPress. Trusted by individuals, small businesses, and creative professionals, we make it easy to launch and grow your website with confidence. Whether you're starting a blog, building an online store, or managing client sites, SetraHost provides the performance and support you need.Our platform runs on LiteSpeed with NVMe SSD storage for ultra-fast load times. Every plan includes free email hosting, daily backups, one-click installs, and built-in security. We also offer expert WordPress support to help you troubleshoot issues, optimize performance, and get the most out of your website.With thousands of websites hosted and a reputation for reliable service and friendly support, SetraHost is a dependable partner in your online journey.
SetraHost (setrahost.com) has 109 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
109 approved reviews, newest moderated first
Trevor P.
Posted
Support representative was helpful, communicative, and made sure my issue was resolved timely and effectively.
Christopher
Posted
Really loving my new move to SetraHost. Every interaction I've had with their customer service has been 5 stars. There are never any misunderstandings, and they've been super professional and helpful. Pricing is the best I've seen in the industry.
Nonofr
Posted
I came here just to say that during a "migration" of their services my blogs were down for more than 24 hours and if I did not find another host it would have been down for more than 48 hours. Very unprofessional to let it down for so long, it appears there is just a single person doing the support. If your website is not updated daily this hosting is for you, very fast, litespeed. But if you need support right away just go away. If you want to keep this host make sure to do backups daily. --------------- Previous title : New customer here, service is awesome ! Date : 02/06/2024 If you want a web host with humans actually caring about your websites and not just passing the ball between support agents with no notes and outsourced in India or elsewhere go with Setra Host. I am not disappointed so far, I have a reseller plan, the migration of 14 sites took around 4-5 hours, everything is really FAST. So far so good ! THANKS !
Response from SetraHost· Sep 20, 2024
Update: Thank you for updating this to a 3 star. We have been able to locate your account and have reached out to you the other day. Please feel free to reply to us there as we'd love to see what we could do to make this up for you and would love to clarify a few things as some of your comments raised some concerns and confusion. I am sorry to hear you feel we went from a 5 star experience to a 2 star experience as we put our all into what we do. We have not had any downtime for 24 hours nor 48 hours. We were forced to do a recent migration for one of our servers due to software updates that required a migration, but did not have any downtime throughout this process. However, if you are using 3rd party DNS such as CloudFlare and did not update the IP to the new IP address, there may have been downtime for your website itself. I have requested further information via TrustPilot so we can look into this further.
Noah Mark B.
Posted
Setra has been a great and affordable hosting provider to our new company. We wanted an easy to use service for our email and website and setra has delivered so far with easy to use services and a fast setup process. Although a major data center outage in Texas took many hosting providers including setra unexpectedly off-line, they provided timely updates on twitter and email, and restored service as quick as possible. That’s what we appreciate the most from setra, communication, and service. Their tech support responds promptly too and helped me fix a simple issue.
Dave
Posted
Damon worked with me on some difficult issues and was extremely responsive on questions and got the problems solved. I really appreciate him. This client is the first one I've recommended setrahost for and is my first experience with setrahost and I'm glad to see setrahost really step up and get my site going. With this positive experience I can refer new clients to this hosting with confidence.
Response from SetraHost· May 15, 2024
Thank you the great review, Dave. I'm happy to hear you had a great experience with Damon and he was able to help solve the issues. We're grateful that you recommended us to your client and honored that you want to recommend us to future clients. If there is anything else we can ever do to help, we're always here and happy to assist.
Darcy M.
Posted
Damon listened and acted to ensure my site was switched to Setrahost malware free and back online. He went the extra-mile to sort it all out to my specifications. What I particularly liked, was ONE person helped me, not myriad tech-help consultants (like at my other host) who could not focus for long as they were servicing multiple customers at once! Thank you!
Response from SetraHost· May 15, 2024
Thank you for the great review, Darcy. Happy to hear Damon was able to migrate your website, repair it of malware and work with you 1 on 1 along the way. Very pleased to hear you're satisfied with our level of support as responsive support is very important to us. Please do not hesitate to reach out to us if there is ever anything we can do to help.
Evan I.
Posted
Setrahost has been so amazing, and it's been a breath of fresh air. I was with Bluehost for years and only had problem after problem with them. All of my websites were hacked and they tried made me pay a massive amount of money to clean everything. Setrahost did it all for free, and have been so good to work with since. They are happy help whenever I need it and always go the extra mile. I actually can't recommend them enough and always get my clients to use their services. Thanks for everything!
Response from SetraHost· May 15, 2024
Thank you for the awesome review, Evan. I am sorry to hear that you dealt with malware on your past hosting provider, but happy we were able to clean your websites and get you back online. We're honored to have you a part of the family and it's been an absolute pleasure working with you. Thank you so much for recommending us to others and trusting us with your clients. Please do not hesitate to reach out if there is anything else we can ever do to help.
Bob
Posted
I was with my last hosting company for 20 years and their support was abysmal but hackers had trashed the files in my account and I knew switching would be difficult. But after some minor login issues were quickly solved by Setrahost support, everything has been smooth with no problems at all.
Response from SetraHost· May 15, 2024
Thank you for the review, Bob. Thank you for choosing us as the provider you switched to. Happy to hear we were able to fix the login issues and could make this a smooth experience. Please do not hesitate to reach out to us if there is ever anything we can do to help.