ColoGuardReviews of colocationguard.com

My physician ordered Cologuard on 4/1. I know it was ordered because I received a follow up text from Cologuard the same day about my physician's order. By the 12th, I still had not received my kit or had even heard anything from Cologuard as to when to expect my kit. I had to call to follow up. The customer service rep said that I should call my doctor's office and tell them to send in 2 different ICD-10 diagnosis codes to their company. She claimed the delay was because the correct codes weren't sent. I called my doctor's office on the 12th and relayed the message. My doctor's office stated they would send the codes I gave them. I followed up with my doctor's office to make sure the diagnosis codes were indeed sent. They were. Here it is, 4/27, and still no Cologuard. I have had to resort to see a Gastroenterologist instead. This has been terrible service from Cologuard, leaving me hanging from the start as to why I was not getting my kit. Then, leaving it to me to be a messenger to my doctor's office. That should be their job. I am no longer interested in Cologuard for future health means, and I will discourage anyone who inquires me about the service.

Cologuard gave me a false positive. I thought my insurance would cover it but I received a bill for over $600. I asked my doctor and she said cologuard is supposed to make sure your insurance pays for it or gives you options. I never received any options and I was forced to pay. I am happy on one front and that they were wrong.

I am a healthy fifty-something woman who didn't have any colo-rectal issues, never had a colonoscopy, and didn't want one. But my doctor recommended ColoGuard, saying it was for people like me, easy and should be covered by insurance, so I tried it. BIG mistake. The test was supposedly positive and I was charged $681 by Exact Sciences, when I thought it was covered by insurance. I then had to wait four months to get a colonoscopy and was terrified I had colon cancer. Finally got a colonoscopy and discovered I had a totally clean colon, not even a polyp. But because of the inaccurate ColoGuard test, I got charged $1000 for what should have been covered by insurance -- in addition to the $681 I had to pay Exact Sciences. I have since heard from several other people who had the same thing happen to them. Moral of the story: Do NOT use ColoGuard!

Like others have said,”Dont use Cologuard”. Error rate is high and it uses up your covered screening. So when i got that false positive and had to go for a real colonoscopy (which was negative and no polyps), i ended up paying out of pocket. Cologuard should pay for this! Just get the colonoscopy……unless you live in Canada where the stool test they use is 98% accurate.

My doctor asked if I wanted a colonoscopy, and a cologuard as an option. I did not check my insurance like I should have. I checked positive. And now I need a colonoscopy. My insurance will only cover 85% of the colonoscopy now ,where as it would have covered 100% for the colonoscopy if I did not have a cologuard. I am disappointed with my doctor for not giving me a heads up on this insurance issue. Total cost approx. Will be $2,500.for a colonoscopy because my deductible has not been made. Will not use colagard ever again.

Due to Covid, I decided to do this test rather than go into a doctor's office. The test came back positive, which terrified me! With Covid, I had to wait 7 months to get an appointment anywhere to get a colonoscopy, even though I told every doctor my test was positive (they all said "those test aren't even accurate). I finally got a colonoscopy, and the results were negative. I didn't even have any polyps. This test terrified me and it was completely inaccurate. DON"T BUY THIS...JUST GET A COLONOSCOPY!

I was sent 2 separate tests and both times I got email stating that my tests were received out of the 72 hour window When I received both of the tests they were sent straight to UPS Then I was told that it was out of both of our control that the tests were not processed in a timely manner. I refuse to use this product again So before you agree to this make sure you already have a sample ready and walk it into the lab yourself in order to get it to them in a timely manner

I was hesitant to get a colonoscopy so my Doctor mentioned the ColoGuard test. I agreed and was sent the kit, followed the instructions and sent it back. I received a letter saying the test was inconclusive and that I needed to take another. They sent me the second kit explaining that I should take the test and send it back ASAP. Meanwhile...apparently my Doctor received a letter from ColoGuard stating that my test was normal. I received a bill a few days later for I think around $700 or &900. I called ColoGuard and they said they would resubmit to my insurance company. Here's what I think happened, merely speculation of course. This company wanted to bill me twice. I was told that they only bill for tests that are sent in and processed. I had a letter saying my test was inconclusive and therefore needed to take it again and get billed twice when all along my Doctor had a letter stating that my test was normal.