LiveAgentReviews of liveagent.com

Been active for 24 hours, so I don't know a lot about the environment. Pinged support today and got help with email sending. So far, so good.

I've tested a dozen different help desk, ticket systems, and chat applications for web site integration. Nothing comes close to LiveAgent for a total end to end solution regardless of the size of an organization,

we have used Kayako for 2 years and decided to switch to another system, we tired another system for 4 months and now decided to go for Liveagent as it fits our needs.

And great team, too. Full recomendation.

I had been using Kayako, which is more expensive and laetr switch to Deskpro, but the mobile version does not really work, now that I found Live Agent, its a life saver!

I personally started with LiveAgent in my own personal shop/blog in about 4 years ago, I wanted to take my first customers to next level of support and care. Now we are using LiveAgent in two much bigger companies, to take care of all communication channels, connected to our business under one roof. LiveAgent so far always provided what I needed. I can strongly recommend LiveAgent for anybody, who wants to support their business in a smart way. For almost 3 years, they are continually upgrading their UI but mostly improving their features, since they are listening to their customers I believe. At a top place I can rank also their support staff - they never ignored any of my issues, despite the fact, that I can be really persistent

We spent many time comparing the different solutions available in the market. At the end we decided to try Ladesk because they have a good balance of features and price. We are happy with the result and now we're managing all the customer support through their tool.

We have been using Live Agent for a couple of years now, and it is a amazing tool for Our Company.