Nelson C.
Posted
I bought the Noteburner for Apple…
I bought the Noteburner for Apple Music. Generally it works great. But there are songs i could not convert. I wrote them and they offered some solutions that unfortunately did not work. And they blocked my email. Had they said they don’t know how to fix the problem I’d have accepted that but to block my email address. It disappointed me. Otherwise I’d have given them a 4 or 5 star rating. PS I have read your reply. I just tried again to reply to your email. Thank you for your response.
Response from NoteBurner· Dec 1, 2020
We are sorry for the inconvenience may have caused. Our tech team is currently receiving high volume of incoming messages and that might cause a short delay of reply. P.S. Please be advised that we never block customer's email address.


